Titan Technologies provides a wide array of support options
that can be custom tailored to meet your company's needs.

On-Site Support
Titan can provide your company with a customizable support plan to meet your support needs. These plans can range from normal business hour support to 7 x 24. Our plans are tailored to meet your support and budgetary needs. Please ask your Titan Consultant for details.

Out-Sourced IT
Titan can provide your company with a fully customized and out-sourced IT department. We will hire, train, support and maintain your company’s IT department. We will set goals and agreements for availability and support that are customized to your needs. We can often do this and save your company thousands of dollars by minimizing your monthly costs for high-end engineers, when most companies only need those skills infrequently. By layering this with our support agreements, we provide your company with a much higher level of IT support.

Preventative Maintenance
Titan can provide services to ensure that your network is running optimally. On a regular basis (weekly, monthly, bi-monthly, etc.) Titan engineers will provide routine maintenance on your network. We will review error logs, check vital system statistics, verify tape backup operations, update virus signatures and record our findings in our Internet accessible database so that you can review our findings from any web browser. This option allows us to consult with you to ensure that your network provides you with reliable service.

Time Bank
Titan can also provide a time bank of hours to address your computing support needs. Do you need software installed, users added to the e-mail system, or system upgrades? Through our time bank option, you can purchase engineer time at a discounted rate just to handle these issues. This provides you with a cost effective means to provide high uality support at a reasonable price.