Titan Technologies provides indispensable support to our IT department. Whenever our IT staff is spread thin, Brad and his team at Titan assist with help desk services and keep our company up and running! Their competent knowledge and customer service is reassuring.
Since hiring Titan Technologies, we haven’t had to worry about our IT system. We are able to channel 100% of our time and efforts towards addressing the needs of our clients rather than getting distracted by complex and persistent IT problems. Titan Technologies has diligently worked to ensure that our network is always running smoothly, and in the rare occasion that something does go wrong, we contact Allen at Titan and he promptly responds to resolve the problem.
I’ve worked with Titan Technologies since 2010 and our company has worked with them since 1999. Their technical staff understands the core concepts necessary to push out IT projects. They are always aware of the latest trends and are flexible to changing their approach to adapt to new areas within IT.
Dorchester has employed Titan Technologies for more than 10 years. We have found Brad Bach and the entire team at Titan Technologies to be experts in their fields and responsive to our needs. They helps us monitor our network and support our IT help desk, and regularly assist our in-house IT staff. Titan Technologies’ services enable us to focus our efforts on the business of growing and managing investment portfolios on behalf of our clients.
Bradford is a master in his field. He is extremely effective, helpful and patient. Aside from his stellar technical abilities, he is a pleasure to work with.
I have seen many IT companies in my 10 plus years of being in the technology field. And Brad and Titan Technologies are some of the most knowledgeable IT staff that I have been around. They have extremely high standards when it comes to ethics. They just don’t try to sell their clients a service because they make a profit on it. Many times I have seen them refer a service to their clients and they make no money from it. I highly recommend and would not recommend any other IT company.
Titan Technologies has hosted my website and email and provided me with technical support for over seven years. I can’t say enough about the competence of their staff and their level of service.
When I first met Brad, I was highly impressed with his level of knowledge and willingness to go the extra mile to support our executives and staff. We are a commercial real estate private equity fund, and rely on a variety of technologies to provide us with insight to make critical decisions. Brad is highly competent, thorough and can solve complex technical problems as well as explaining the issues to us in terms that we can understand. We outsource everything to Titan Technologies including email management, network administration, application support, business continuity planning and mobile device support for smart phones and tablets. When investing in new technologies, Brad looks for the most cost effective solutions to meet our needs and outlines the tradeoff among various options so that we can make intelligent choices. He is honest and forthright and will do whatever is necessary to fix our technical problems so that we can be productive. I can’t recommend Brad and Titan Technologies enough to any company that needs good IT service.
Not only is Brad at Titan Technologies extremely knowledgeable, but he understands customer service. Words cannot express how grateful I am to him for fixing my computer issues, which have plagued me for over a year.